Shack Forms Documentation

How to Use the Debug Feature in Shack Forms

Documentation for Joomla 3

If some circumstances, for example, with misconfigured "Mail" parameter in Joomla's Global Configuration settings, your Shack Form users may not be able to send their data:

form not sending

Here is how to use the Shack Forms' "Debug" feature to help the Joomlashack Support team to troubleshoot your form.

  • Open up your Shack Forms module for editing
  • Go to the "Advanced" tab:

go to the advanced tab

  • Locate the "Debug" parameter and set it to "Yes":

set the debug parameter to yes

  • At the top of your screen, click "Save".
  • Visit your site and test your offending form. You will see that your form now displays some useful debug information:

the debug info

  • Copy the debug information and send it to the Joomlashack Support team.

Documentation for Joomla 5

If some circumstances, for example, with misconfigured "Mail" parameter in Joomla's Global Configuration settings, your Shack Forms users may not be able to send their data.

Here is how to use the Shack Forms' "Debug" feature to help the Joomlashack Support team to troubleshoot your form.

  • Open up your Shack Forms module for editing
  • Go to the "Advanced" tab:

go to the advanced tab

  • Locate the "Debug" parameter and set it to "Yes":

set the debug parameter to yes

  • Click "Save".
  • Visit your site and test your form. You will see that your form now displays some useful debug information:

the debug info

  • Copy the debug information and send it to the Joomlashack Support team.