If you have problems getting extensions to work, we will be happy to provide a full refund within 14 days of the original purchase. After 14 days, refunds are not available.

We also offer refunds for subscription renewals. If you had intended to stop your subscription and forgot, contact us within 14 days of the renewal.

To request a refund, please log in to the Joomlashack website and use our contact form. You will get a confirmation that your message was received. Other methods of communication are less reliable and may not get a response.