How to Debug Errors on Joomlashack Screens

If buttons or actions are not working on the frontend or admin area of your Joomla site, you may have a conflict with another plugin. Or, you might have found a bug in a Joomlashack product.

The best way to debug errors is to use the tools in your browser.

Debugging with the Chrome browser

Open Chrome and visit the Joomlashack screen that is having issues.
Right-click to bring up this toolbar shown in the next image.
Click “Inspect”:

chrome inspect

You will now see a sidebar in Chrome that looks like this next image.
Click the “Console” tab:

console chrome

Try the action in Joomlashack that’s not working.
You may now see some errors in the “Console” tab. Copy those errors and report them to our team at This email address is being protected from spambots. You need JavaScript enabled to view it..

Debugging with the Firefox browser

Open Firefox and visit the Joomlashack screen that is having issues.
Right-click to bring up this toolbar shown in the next image.
Click “Inspect element”:

firefox inspect

You will now see a sidebar in Firefox that looks like this next image.
Click the “Console” tab:

firefox console

Try the action in Joomlashack that’s not working.
You may now see some errors in the “Console” tab. Copy those errors and report them to our team at This email address is being protected from spambots. You need JavaScript enabled to view it..

firebug errors